Dec 27, 2017 / Apple Plumbing, Helpful Tips, Leaks, Plumbing, Water Service

A look at ACCUWEATHER this morning shows a prediction of subfreezing temperatures now until Saturday JANUARY 6.

The lowest predicted temperature during that period is forecast to be 7⁰ with a wind chill of -4⁰!!!  The next week carries a recipe for frozen and busted water pipes.  What’s a person to do?  Well, you’ve come to the right place:

-When a leak occurs, TURN OFF YOUR WATER.  Sounds simple but when a leak happens, panic ensues.  Water is gushing.  Books, furniture, pictures, and anything in the deluge are getting soaked.  Soaked drywall is falling from the ceiling. This is a panic situation and often people just don’t think clearly.

-RIGHT NOW, find your main water valve and make sure it works.  Turn the valve off and open a faucet.  Water may flow for a few seconds before it stops, but if your valve is working, the water will stop flowing.  If your valve does not stop the water flow, it needs to be replaced.  Better to know that now so you can get it replaced.  Too late when you’re in the middle of a flood.

-If you have a well, find the switch or circuit breaker that shuts off the pump.  Sometimes a freeze-up occurs at the tank or in the pipe from the pump to the tank.  This is all BEFORE your main water valve and shutting it off does nothing in this situation.  Turning off the electric to your pump will stop the flow of water…eventually.  Any water remaining in your well water tank will empty after the pump is turned off.

-After you get your water turned off you need to make three phone calls:

  1. Apple Plumbing to get your leak repaired – 410.840.8118
  2. A restoration company (such as ServPro) to get started on clean up.  Keep this in mind:  If your pipes are frozen, many others have frozen pipes too.  Restoration  companies operate on a first come, first served basis.  Don’t dilly dally, you want to get on their list ASAP.
  3. Call your Homeowners Insurance and file a claim. DON’T CALL YOUR INSURANCE AGENT.  She/he cannot file a claim.  They can give you the phone number to call.  However, if this happens at night or during a holiday, you may not get a hold of your agent.  THEREFORE, find that phone number to file a claim NOW.  Again, first come, first served.

If you cannot find your main water valve, give us a call.  We can help you with that!

You are welcome!

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