Frequently Asked Questions
FAQs
General
We service the entirety of Carroll County, Maryland, and some of the surrounding communities!
FAQs
Emergency Plumbing
Yes! We offer 24-hour service.
We handle all types of emergency plumbing services after hours, but the services that take priority are no water, no hot water, clogged sewer mains, and leaks causing property damage.
Yes, we offer weekend plumbing services, but focus primarily on emergencies such as no water, no hot water, clogged sewer mains, and leaks that are causing extensive property damage.
FAQs
Frozen & Burst Pipe Repair
Our burst pipe services focus on stopping further water damage, removing standing water around the affected pipe, locating the source of the issue, and performing the necessary repair or pipe replacement.
Yes! We’ll assess the situation, determine the best solution, and complete repairs to restore your plumbing lines.
Our plumbers use commercial-grade thawing equipment to heat the affected pipes without damaging them.
Winterizing your plumbing lines is the best preventive step you can take. This involves draining water from outdoor lines, shutting off valves, and insulating at-risk pipes throughout your home. We recommend hiring our team to ensure all steps are completed correctly and safely.
FAQs
Fixture Installation & Repair
Yes, we install both fixtures supplied by us or customer-supplied.
Typically between $3,500 and $4,000 for a basic 3-piece, plastic tub and wall surround. Additional accessories or trim finish upgrades will increase cost.
Maintenance differs between city and well water applications, but the most common maintenance tasks are flushing/draining your water heater tank, checking the anode rod of the water heater, keeping water treatment equipment serviced annually, and maintaining pressure devices that keep your house pressure below 80 psi.
We typically respond within 1 business day; however, we will schedule you for same-day service whenever possible.
FAQs
Well Pumps
Well pump costs vary greatly depending on multiple factors, such as the depth of the well. The average price range for a pump replacement is between $2,000 and $4,000.
The type of well pump needed is determined by several factors, including total depth of the well, how much water is in the well, and the demand of the home/building being served. The most common type of well pump is a submersible well pump.
The most common sign is no water in your home, which often indicates that the motor has failed. Other signs include fluctuating or low water pressure and spurts of air in the water lines.
It is highly recommended that a trained professional troubleshoots a failed well pump, given that specialty tools are needed. The only thing that can be checked without tools is the breaker for the pump in the electric panel.
About 10 years! Factors such as product quality, water quality, and use can affect this lifespan.
FAQs
Gas Line Repair & Installation
All gas pipe repairs require professional service by trained technicians to ensure safety. If you smell gas, notice hissing sounds near a gas line, experience sudden drops in gas pressure, or suspect a leak, contact us immediately!
Yes! We can inspect, repair, or replace underground gas lines using professional equipment and safe installation practices.
Testing checks for leaks and ensures the system can safely hold pressure. It is often required after installing a new gas line, completing repairs, or before connecting new gas appliances.
FAQs
Slab Leak Repair
Slab foundation repair involves locating and fixing plumbing leaks beneath a concrete slab foundation. These leaks can affect your plumbing system and the structure of your home.
These leaks are often caused by pipe corrosion, shifting soil, high water pressure, or normal wear and tear on older plumbing pipes beneath the foundation.
Common signs include unexplained increases in your water bill, warm spots on the floor, the sound of running water when pipes are not in use, cracks in the flooring, or damp areas along the foundation.
FAQs
Commercial Plumbing
We provide commercial plumbing services for a wide range of properties, including office buildings, retail stores, restaurants, warehouses, medical facilities, and multi unit properties.
We offer a range of commercial services, including plumbing system installation, repairs, maintenance, drain cleaning, leak detection, water heater services, and plumbing upgrades for commercial buildings.
FAQs
Sewer & Drain Cleaning
We offer a full line of services from drain cleaning and inspection to full sewer line replacement and emergency service.
Hydro jet drain cleaning is a way of clearing clogged mains by using high-pressure water. When a drain is filled with sludge or heavy root intrusions, jetting is often much more effective than a standard cable-based drain machine.
A typical drain cleaning involves using a cleanout port on the drain system in order to send a metal cable into the drain. In the event no cleanout is present, either a sink p-trap or toilet can be removed temporarily to snake the affected drain line.
Yes!
Unfortunately, the most common way of knowing if you need sewer maintenance is due to a clogged drain line. The only other way to know if maintenance is needed is by having the drain line inspected with a camera.
We do! We can both inspect a sewer line with a camera as well as get an approximate location on the drain's path of travel or problem spots with one of our locating tools!
FAQs
HVAC Maintenance
HVAC maintenance includes inspecting components, cleaning coils, checking refrigerant levels, and testing system performance. It should be scheduled twice per year, typically in the Spring and Fall.
Every 1-3 months, depending on filter type, system usage, and indoor air quality.
Signs that you need repair include weak airflow, unusual noises, inconsistent temperatures, frequent cycling, or rising energy bills.
FAQs
Ductless Systems
A ductless system, also called a mini split, heats and cools your home without ductwork. It uses an outdoor unit connected to indoor air handlers that deliver air directly into specific rooms.
Cost depends heavily on the number of indoor units needed, system size, and installation complexity, though installation usually ranges from $3,000 to $10,000.
The right size depends on your home's square footage, insulation, ceiling height, and the number of rooms you want to heat or cool. Our technicians can perform a professional load calculation to ensure proper sizing.
Most single-zone ductless systems can be installed in one day. Multi-zone systems may take one to two days.
Yes. Filters should be cleaned regularly, and annual professional maintenance helps keep the system running efficiently.
FAQs
Gas Boilers
Boiler maintenance typically includes inspecting components, cleaning burners, checking pressure levels, and testing safety controls. Most boilers should be serviced once a year.
Gas boiler installation usually involves removing the old unit, installing the new boiler, connecting gas and water lines, and testing the system to ensure safe and efficient operation.
Frequent breakdowns, rising energy bills, uneven heating, or a boiler over 15 years old may indicate it is time to consider replacement instead of repair.
Typical costs are between $5,000 and $12,000, but depend on the boiler type, system size, and installation requirements.
Some of the most reliable residential gas boiler brands include Weil-McLain, Navien, Burnham, and Bosch due to their efficiency and durability.
Typically, 15-20 years when properly maintained and serviced.
FAQs
Heat Pumps
A heat pump transfers heat instead of generating it. It moves heat into your home during winter and removes heat during summer, providing both heating and cooling in one system.
Heat pump maintenance includes cleaning coils, checking refrigerant levels, inspecting electrical components, and testing system performance. It should be scheduled at least once a year.
Costs typically range from $4,500 to $12,000, depending on system size, efficiency rating, and installation complexity.
Common signs include weak airflow, unusual noises, short cycling, rising energy bills, or the system not heating or cooling properly.
Installation usually includes removing the old system if needed, installing the indoor and outdoor units, connecting electrical and refrigerant lines, and testing the system for proper operation.
If your heat pump is over 10 to 15 years old, requires frequent repairs, or struggles to maintain comfortable temperatures, replacement may be the more cost-effective option.
FAQs
Air Handlers
An air handler circulates heated or cooled air throughout your home. It works with your HVAC system to move air through the ductwork and maintain consistent indoor temperatures.
Popular air handler brands include Carrier, Trane, Lennox, Rheem, and Goodman. These manufacturers are known for reliable performance and energy-efficient systems.
The right air handler depends on your home’s size, ductwork, HVAC system compatibility, and airflow requirements. One of our HVAC technicians can help determine the proper capacity.
Common signs include weak airflow, unusual noises, uneven temperatures, frequent cycling, or higher energy bills.
Yes! A properly sized air handler can improve airflow and help support better indoor air quality.
About 10-15 years with regular maintenance and proper system care.
FAQs
Furnaces
Common signs include strange noises, weak airflow, uneven heating, frequent cycling, or a sudden increase in energy bills.
Reliable furnace brands include Carrier, Trane, Lennox, Rheem, and Goodman. These brands are known for durability and energy-efficient performance.
Modern furnaces can reach efficiency ratings of 90-98% AFUE, while older systems may operate at 60-80% efficiency.
About 15 to 20 years with proper maintenance and regular servicing.
Common furnace types include gas, electric, and oil systems. The best option depends on your home's energy source, heating needs, and budget.
Replace air filters regularly, schedule annual maintenance, keep vents clear, and make sure the thermostat is working properly.
FAQs
Indoor Air Quality
We offer a wide range of IAQ solutions, including air purifiers, humidifiers, dehumidifiers, UV air cleaners, and high-efficiency filtration systems.
Replace air filters regularly, maintain your HVAC system, use air purifiers, and control humidity levels.
Indoor air quality testing checks for pollutants such as dust, mold, allergens, and volatile organic compounds. We recommend testing whenever you notice allergy symptoms, musty odors, or poor ventilation.
FAQs
Commercial HVAC
Our team offers a range of commercial services, including system installation, repairs, preventative maintenance, system replacements, and HVAC design for new or renovated buildings.
Generally, twice per year, with spring and fall being ideal times.
FAQs
Water Quality
We recommend starting with professional water testing to identify any impurities in your water supply. Once we understand what is in your water, we can recommend the right solution.
Water testing identifies contaminants, minerals, and bacteria in your water supply. The results help determine the best filtration or treatment system for your home.
Signs may include hard water stains, unpleasant tastes or odors, cloudy water, or frequent plumbing scale buildup.
Maintenance varies by system but typically includes replacing filters, checking system components, and scheduling periodic inspections to ensure proper performance.
Our Reviews
What Our Customers Are Saying
Posted onTrustindex verifies that the original source of the review is Google. Great work! Professional staff and respectable, honest pricing. All around great work and experience replacing heat pump and air handler.Posted onTrustindex verifies that the original source of the review is Google. Apple Plumbing, Heating and Air has serviced my needs for approximately the past 8 years and their employees always performed as professional, competent and qualified manner.Posted onTrustindex verifies that the original source of the review is Google. Called as promised...professional...polite...completed job..efficient. ..very pleased. G HibberdPosted onTrustindex verifies that the original source of the review is Google. Excellent and immediate response to a water leak. I’ve worked with Apple Plumbing for more than 10 years and have always been satisfied with their service.Posted onTrustindex verifies that the original source of the review is Google. Colin did a great job.Posted onTrustindex verifies that the original source of the review is Google. Main drain, half bath issue, and new heating system quoted. Called the professionals at Apple Plumbing and they handled my new disaster quick. Thank you!Posted onTrustindex verifies that the original source of the review is Google. Prompt and efficient service today from Micah and Jack. Much appreciated!
